Return & Exchange Portal

Return & Exchange Portal

Company Name: Speedo Bikes Ltd
Company Number: 14558877
Registered Address: 558–560 Manchester Road, Bradford, BD5 7LR, United Kingdom
Phone: +44 7586 946751
Email: speedobikesltdinfo@gmail.com


🔁 Hassle-Free Returns & Exchanges

We understand that sometimes things don’t work out — that’s why Speedo Bikes Ltd makes returns and exchanges simple, fast, and free.

Our Return & Exchange Portal allows you to request a return, replacement, or refund in just a few easy steps.


🕒 Our Return Policy at a Glance

  • Return period: 30 days from the date of delivery.

  • Return shipping: FREE (we provide a prepaid return label).

  • Exchange: Available for size, color, or model changes (subject to stock).

  • Refunds: Processed to your original payment method within 5–10 business days after inspection.

  • Condition: Items must be unused, uninstalled, and in their original packaging.

(For full details, see our Refund Policy.)


🚀 How to Start a Return or Exchange

Follow these simple steps to initiate your return online:

Step 1: Locate Your Order

Enter your order number and the email address used at checkout in the form below.

Step 2: Select Your Reason

Choose whether you’d like to:

  • Return an item for a refund

  • Exchange for another product or size

  • Report a damaged, faulty, or incorrect item

Step 3: Print Your Free Label

Once your request is approved, you’ll receive a prepaid return shipping label by email.
Print it and attach it securely to your package.

Step 4: Ship Your Return

Drop off the parcel at your nearest Royal Mail or DPD collection point (as indicated on your label).

Step 5: Get Your Refund or Replacement

As soon as we receive and inspect your item, we’ll process your refund or send out your replacement product.