Product Warranty & (if applicable)

Product Warranty Policy

Company Name: Speedo Bikes Ltd
Company Number: 14558877
Registered Address: 558–560 Manchester Road, Bradford, BD5 7LR, United Kingdom
Phone: +44 7586 946751
Email: speedobikesltdinfo@gmail.com
Effective Date: [Insert Date]

1. Overview

At Speedo Bikes Ltd, we stand behind the quality of our products and want our customers to enjoy a safe and reliable riding experience.
This Product Warranty Policy explains the coverage, terms, and procedures related to product warranties offered by us or by the manufacturers of products we sell.

Some products come with a limited manufacturer’s warranty, while others may be covered directly by Speedo Bikes Ltd, depending on the item purchased.

2. Warranty Coverage

Unless otherwise stated, products sold by Speedo Bikes Ltd include a standard warranty period of 12 months from the original date of purchase.

This warranty covers:

  • Manufacturing defects in materials or workmanship.

  • Structural failures under normal use and proper maintenance.

  • Faulty components or assemblies not caused by user damage or wear.

If your product fails due to a manufacturing fault within the warranty period, we will repair, replace, or refund the item at our discretion.

3. Products Not Covered (If Applicable)

The following are not covered by this warranty:

  • Normal wear and tear (e.g. tyres, brake pads, chains, grips).

  • Damage caused by misuse, neglect, accidents, or improper storage.

  • Damage resulting from modifications, unauthorized repairs, or alterations.

  • Cosmetic damage (scratches, dents, paint chips, etc.) that does not affect function.

  • Products used for rental, competition, or commercial purposes (unless stated otherwise).

  • Second-hand or clearance items sold “as is” without warranty.

If a product does not come with a warranty, this will be clearly stated at the time of sale (“No manufacturer warranty applicable”).

4. Consumer Rights

This warranty is in addition to your statutory rights under UK law.
Under the Consumer Rights Act 2015, customers are entitled to goods that are:

  • Of satisfactory quality,

  • Fit for purpose, and

  • As described.

If a product is faulty or defective, you have the legal right to a repair, replacement, or refund within a reasonable time.

5. Warranty Claim Procedure

If you believe your item is defective or covered under warranty:

  1. Contact our Customer Service Team at speedobikesltdinfo@gmail.com.

  2. Provide:

    • Your full name and contact details

    • Order number or proof of purchase

    • Photos or videos showing the defect

    • A brief description of the issue

  3. Our team will review your claim and advise on the next steps.

  4. You may be asked to return the product for inspection.

Once we verify the issue, we will repair, replace, or issue a refund depending on the situation.

We aim to process warranty claims within 7–14 business days.

6. Shipping Costs

For valid warranty claims:

  • Speedo Bikes Ltd will cover all return shipping and replacement delivery costs.

For claims outside the warranty terms:

  • Customers may be responsible for return shipping and handling fees.

We will always confirm any costs before proceeding.

7. Warranty for Replacement Products

Any product replaced under warranty will continue to be covered for:

  • The remainder of the original warranty period, or

  • 90 days from the date of replacement,
    whichever is longer.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Speedo Bikes Ltd shall not be liable for incidental, indirect, or consequential damages resulting from product failure, including but not limited to injury, loss of use, or property damage.

  • Our total liability is limited to the original purchase price of the product.

This warranty is valid only for the original purchaser and is non-transferable.

9. Manufacturer Warranties (If Applicable)

Certain branded products (e.g., parts, accessories, helmets, tools, etc.) may include their own manufacturer warranty.
In such cases:

  • You may need to contact the manufacturer directly for warranty service.

  • We can assist you with documentation or guidance to support your claim.

Warranty terms and durations vary by manufacturer, so please check your product’s packaging or documentation for details.

10. Contact Information

For all warranty inquiries, please contact:

📧 Email: speedobikesltdinfo@gmail.com
📞 Phone: +44 7586 946751
🏢 Address: 558–560 Manchester Rd, Bradford, BD5 7LR, United Kingdom